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FAQ
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FAQ

 

Prices

  l How much discount you offer?
         We already offer best prices but discount is Depend on product and quantity.

Ordering

    l How can I get delivery at my door step?

          Karachi Customers Can also Pay Cash on Delivery or You can pay cash when you                       come  to pick up or you can deposit in our bank account. Bank Information will be given               to you when you place Order online.

  l How to order online?
          Simply registered on our website and send us order we will send you invoice and hold                    your desired product for 24 hours to 48 hours.

  l What are shipping charges?
          These charges are applicable from our work place to your door step. Shipping charges                 may vary subject to your address, product weight and volume..

  l How can I buy my desired product by personal visit?
          We have few outlets in Karachi, where you can visit personally and choose your                            desired product, order or buy. Payment through cash.

Warranty

  l How can I submit warranty claim ?

           You have to take product on our showroom along with invoice and we will call you back after                      repair or replacement (If your warranty is ended then we will charge you on repair). Warranty                         time depends on product usually.

  l How long it will take to return back faulty units ?
             It Depend On product, usually it take 6 days                

  l What is conditional warranty ?
            It means our customer support representative is not satisfied that the fault is appeared                 by manufacturing reason or it seems that the unit is damaged/burn. In this case                          warranty may be given by confirmation of supplier/manufacturer then rejection or May                     chargeable.

  l How would I know that my warranty is ready?
            Once unit will be repaired or replaced by supplier/manufacturer we will let you know by                   sending sms to the number provided by you. In case you didn't receive sms for a long                   time you can call/sms/email by giving your warranty receipt number.

 

Technical

  l For Technical support ?
            You can call us at our head office to engr.owais Ali who assiste you.

  l How can I check more technical details of my desired product?
            While browsing on google you can find manufacturer's link for further technical details.

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